Viewing and editing account notes

You can quickly view an account note attached to a patient's record and edit that note as needed.

To view and edit an account note

How to get there

1. Use the Patient Search box to access a patient's record.

   Notes:

   • If the last patient record you accessed since you last logged on is the correct patient's record, you do not need to re-enter the patient's name in the Patient Search box.

   • You can include inactive patients in the search results by setting the Include inactive patients switch to On.

2. On the Patient menu, under General, click (or tap) Overview.

   The patient's Overview page opens.

How to get there

1. Use the Patient Search box to access a patient's record.

   Notes:

   • If the last patient record you accessed since you last logged on is the correct patient's record, you do not need to re-enter the patient's name in the Patient Search box.

   • You can include inactive patients in the search results by setting the Include inactive patients switch to On.

2. On the Patient menu, under Financial, click (or tap) Ledger.

   The patient's Ledger page opens.

1. Do one of the following:

   • On a patient's Overview page, the Ledger box displays the patient's balance, the name of his or her primary guarantor, and an account note icon. If the icon is blue , there is a note for the account (a grey icon indicates that there is not a note). Click (or tap) the icon to view or edit the note.

     

   • On a patient's Ledger page, the name of the patient's primary guarantor and an account note icon appear. If the icon is blue , there is a note for the account (a grey icon indicates that there is not a note). Click (or tap) the icon to view or edit the note.

     

   The Account Note dialogue box appears.

   

2. Change the text of the note as needed.

3. Click (or tap) Save.

Note: You can also access and change the note as needed from this patient's record, the patient record of this patient's primary guarantor, or the patient record of any patient who has the same primary guarantor as this patient.

Related Topics

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Related Errors/Questions

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