As needed, you can quickly create an exception for the online booking availability of a provider (such as when a hygienist requests a vacation) without having to modify the time blocks of a scheduling template.
To add an exception for online booking availability
How to get there
On the Schedule menu, click (or tap) Calendar.
The Calendar page opens.
On the Calendar page, navigate to the day or week for which you want to add an exception.
Do one of the following:
On the Actions menu, click (or tap) Create Event.
The Event Information panel opens.
Set up the following options:
Title - The title that you want to have appear at the top of the exception.
Description - The description that you want to have appear on the exception.
Surgery - Select None to make this exception a practice event.
Provider - The provider for whom you are creating this exception.
Specify the correct Date, and then select the All day Event check box.
Click (or tap) Save.
By creating an event in this manner, you add an exception for a provider's online booking availability on a specific date. The provider will not be available on that date when patients attempt to schedule appointments online.