Note: The icon that represents the current status of an appointment appears on that appointment on the schedule. The following statuses are available:
To change the status of an appointment
How to get there
On the Schedule menu, click (or tap) Calendar.
The Calendar page opens.
On the Calendar page, click (or tap) an appointment.
The Appointment Information panel opens.
Select a Status.
Select one of the following statuses:
Late - The patient has not arrived at the office yet, and the starting time of the appointment has passed.
Here - The patient has arrived at the office for his or her appointment and is ready to check in.
Ready - The patient has checked in and is waiting to be seen.
Chair - The patient is in the operatory chair and is receiving treatment.
Checkout - The patient is ready to check out.
Complete - The patient's visit is complete, and he or she has checked out.
Confirmed - The patient has been reminded of his or her upcoming appointment. With this status, the patient will appear in the Confirmed section of the Unconfirmed Appts page.
Unconfirmed - The patient has not yet been reminded of his or her upcoming appointment. With this status, the patient will appear in the Unconfirmed section of the Unconfirmed Appts page.
Left Message - A message was left (as a voicemail or with a family member) for the patient as a reminder of his or her upcoming appointment. With this status, the patient will appear in the Unconfirmed section of the Unconfirmed Appts page.
Cancelled - The patient cancelled his or her appointment.
FTA - The patient did not show up for his or her scheduled appointment (Failed to Appear).
Click (or tap) Save.