Deleting recall communications

You can delete a recall communication (an email message and a text message that get sent to patients automatically regarding their hygiene recall).

Note: Alternatively, you can inactivate a recall communication.

To delete a recall communication

How to get there

1. If you are not already viewing the correct location, select it on the Location menu.

2. On the Settings menu, under Patient Care, click (or tap) Patient Communications.

   The Patient Communications page opens.

1. On the Recall tab of a location's Patient Communications page, click (or tap) a communication.

   

   Samples of the corresponding email message and text message appear, and the options for the communication become available.

   Due Date (before)

   

   Due Date (after)

   

2. Click (or tap) Delete.

   A confirmation message appears.

3. Click (or tap) Delete.

Related Topics

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Related Errors/Questions

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