Viewing a patient's claim history

You can view the claim history of a patient.

To view a patient's claim history

How to get there

1. Use the Patient Search box to access a patient's record.

   Notes:

   • If the last patient record you accessed since you last logged on is the correct patient's record, you do not need to re-enter the patient's name in the Patient Search box.

   • You can include inactive patients in the search results by setting the Include inactive patients switch to On.

2. On the Patient menu, under Third-Party, click (or tap) Third-Party Claims.

   The patient's Third-Party Claims page opens.

A patient's Third-Party Claims page lists all the claims that were created for that patient.

Note: A claim can have any of the following statuses: Unsent, Sent, Zero Payment, Rejected by Payer, Unprocessable Claim, Accepted, Additional Info Requested, Queued.

Click (or tap) any claim to view the details of that claim.

Related Topics

• Splitting claims

• Resubmitting claims

• Sending claims

Related Errors/Questions

• None